MT Physio Clinic | FAQ’S
Frequently Asked Questions at MT Physio Clinic
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We hope to have answered the most frequently asked questions below, however if you have any further queries please do not hesitate to get in touch.

What services are available?

  • Physiotherapy
  • Acupuncture
  • Sports Massage

Where is the clinic and how do I get there?

From Sudbury

 

From Ipswich

 

From Colchester

Is there free parking?

Yes there is plenty of free parking right outside.

Cancellation Policy

Please give us at least 24 hours notice if you wish to cancel or amend your booking so that we are able to offer your appointment time to other patients.

You will be charged in full for all missed appointments without 24 hours notice. We are pleased to offer 50% reduction to all cancellation fees if you re-book your appointment immediately.

Charges for non-attendance

You will be charged in full if you fail to attend your appointment. We are pleased to offer a 50% reduction if you re-book your appointment. This charge will apply to you directly even if your sessions are usually paid for by an insurance company or solicitor.

How long does an appointment last?

New appointments are approximately 45 minutes and will include a detailed assessment and diagnosis and in most cases some treatment.

Follow up appointments are approximately 30 minutes.

How do you pay?

You can pay by cash, credit and debit card at reception at the end of your session.

What do I need to bring?

Any insurance details with authorisation codes.

Any previous scan or X-ray reports or consultant letters, bring them if you can.

What should I wear?

Comfortable clothes that allow problem area to be exposed.

i.e knee problem, bring shorts.